02
Jan

It only makes sense to make the first post of 2009 about what’s ahead this year for social media. Please add your input, as I’m really just providing a few jumping points. Maybe at the end of the year, we can look back and see how well we did.

1. Twitter will hit critical mass

And no, I don’t think it has already because many of my friends still gave me odd looks when I mention my “tweeple” or that I’m heading to a “tweetup.” However, in 2008 Twitter had so much momentum and I think it will just keep growing. Also I think Twitter may start trying to monetize. Not sure how, though, ads? Any other ideas?

2. “Personal branding” will have more clout

I have been telling my friends all year to get online and start building their personal brands. Start a blog, an online portfolio, get on Twitter, ‘professionalize’ your Facebook profile, etc.

Now with words like ‘recession,’ and unemployment at an all-time high, finding a job is much more about marketing yourself. Companies are going to be faced with increased competition for positions, and you can make yourself stand out by showing your ability to change with the times and demonstrated initiative.

3. 2009 will be the year of meaningful metrics

With budgets tightened and staff skimped, many companies will turn to social media to maximize ROI–this is nothing new, but the tools to measure success need improvements. I track the traffic to Web2dotwhat.com using three tools- Google Analytics, Feedburner and Clicky. Sadly all three report different numbers (not sure which is correct, but I think Clicky is most accurate). Those who have a really good understanding of metrics and analytics will be in a great position to help others. I for one hope to see an easy-to-understand/use tool aimed at PR/marketing folk for blog tracking.

4. Content quality will become the crucial element

Right now, if you are publishing any sort of content, if it’s not blatantly terrible you’ll probably get traffic, comments, new subscribers, conversions, etc. However this year I think quality will trump quantity as the noise ratio out there is just getting too high. When hiring someone to produce content, make sure he/she has solid communication and writing skills, as well as an expert understanding of the medium.

5. It’s all about you, forget about me

I don’t mean literally! But there’s still a lot of “me, me, me” content out there, when it should be “you, you, you.” While this concept is certainly nothing new, it desperately needs to be put in practice. If you’re not sure what I mean, find a site you like and read through it, is it speaking to YOU, or is it talking about ME (or we)? Chances are, if you like it, it’s probably speaking to you. If you think the content comes across as cocky or arrogant, it’s probably speaking about itself. As competition steepens and budgets deplete this will be more important than ever.

So what do you think? Am I accurate? Do you have other predictions to add?

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24
Nov

Times are tough right now and only getting tougher. This means finding a job right now amidst mass layoffs and a tanking economy is definitely not easy. But I’m saying fret not, and use the power of social media to land a new gig.

Whether you’re looking for a job *in* social media or a traditional communications role that probably involves social media, you can definitely use it to your advantage in your job search. In fact, I’ve had great luck with job opportunities through social media and I’ve done the traditional job searching and it’s never worked to my advantage.

Here are some tactics you can start right now which can help you find job opportunities and also to put yourself out there and let the opportunities find you:

Get on Twitter

Image representing Twitter as depicted in Crun...

Image by via CrunchBase

This is the first thing I tell anyone who’s looking for a job. Actually I pretty much tell everyone to join Twitter for any reason really. I’m sure you already know networking is the best way to land a job and I consider Twitter to be the ultimate networking tool. If you aren’t sure what to post about (You don’t have to take “What are you doing?” so literally) start by posting articles, blog posts and web sites that you find interesting.  Build a profile that includes a real photo (doesn’t have to be a photo of you, but something personal yet professional will work best). Include a brief bio that includes what you are interested and what you like to tweet about. When you’ve got a few posts up, head over to Twitter Search and start searching topics that interest you and find interesting people tweeting about them and follow them. When you start to follow people, reply to their tweets (by starting yours with @[username]) to start a conversation. Once you get going it’s a lot of fun and you’ll meet lots of interesting people. Once you join, follow me and let me know you read my post and I’ll send some interesting tweeters your way. (Oh, and if you’re in Ottawa looking for a job you may want to follow @ottawatweetjobs - my other Twitter account.)

Join relevant social networks

Image representing LinkedIn as depicted in Cru...

Image by via CrunchBase

There are literally thousands of active social networks these days and chances are there’s a handful that touch upon your interests or that can help you in your job search. First of all, if you aren’t on LinkedIn, get on and start finding all your past colleagues and acquaintences. Complete your profile and consider asking for recommendations from former bosses and co-workers as recruiters do regularly use the sites to find candidates. I can recommend a handful of others depending on what you’re looking for, so feel free to contact me if you’re having problems finding ones to join.

Build an online portfolio

Showcase your work so it’s not only easy to send to potential employers, but it will come up in Google searches and also allow for others to pass along. If you’re worried about your technical abilities, worry not–just head over to Blogger.com and start a blog as a hosting place for your online portfolio. Put links to social networks you’re a part of (Twitter, LinkedIn, Facebook, if it’s not too personal) and include a link to your resume. For an example, you can see an online portfolio I put together a while back on blogger…

Once you’ve built the portfolio (and tested all your links!) be sure you reference it in cover letters to potential employers and even include the link in your email signature. You never know when a potential opportunity may be hiding in a regular email communication.

Read and comment on blogs that interest you

If this is all new to you, you may want to start with iGoogle. It is a personalized Google homepage that displays RSS subscriptions as widgets (and you can get other handy widgets like the weather, your gmail account etc.) The City of Ottawa has a fabulous page that explains how you can set up your iGoogle page for RSS. Once you’re all set up, use Google Blog Search or Technorati to scope out blogs that interest you and click the RSS subscribe button (usually a little orange icon).

Start your own blog

If you’re really passionate about what you want to do, and can dedicate the time to maintain a blog, then consider starting your own. Blogging is a rewarding experience in its own, especially if you love to write. Check out my previous post “Social media and community management resources” for links and resources for blogging. Consider joining communities like MyBlogLog or the Bloggeries forum to help learn as you go and to promote your blog.

Tips to succeed in social media

Think you’re ready to go out and conquer social media to help find your dream job? That’s great, but it also involves a lot of ‘putting yourself out there’ and if you’re not careful it could backfire. So here’s a few quick tips to keep you on the path to success:

  • Consistency across social media - If you’re building a personal brand you want to make sure you get credit for all your effort. Build your own ‘brand’ by developing a user name, photo and brief bio to use across all social networks so that people will recognize you at each and it won’t seem like you’ve developed a multiple personality disorder.
  • Think before you post - Sometimes when we finally open our mouths, we can’t seem to shut them again! Remember that *anyone* could be reading what you’re writing so you may want to steer clear of controversial topics like religion or politics. Also you’ll want to ensure that you come across as a responsible professional so don’t drink and tweet!
  • Commit time to do it all - An abandoned profile or blog may give off a negative impression of you, so before you start, make sure you can commit the necessary time to keep it up.
  • Remember it’s about conversations - Be kind and polite to others, and always try to respond to comments posted on your profile page or tweets or however some one may be reaching out to you… Even if they don’t have a job offer for you.

That’s all I have for now! Have any tips that have helped you land a job? Have you tried something else I didn’t list here? Leave a comment!

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28
May

I’m almost embarassed to admit–but I’m just reading the Cluetrain Manifesto now. I’ve long known about the book, and specifically that it is about how the Internet has changed the way business works. Nevertheless, it’s an inspiring book and reaffirms a lot of the theories I’ve always believed, and I’ve also learned some new stuff too. There are two big takeaways I want to emphasize right here and now:

1. It’s not about the tools.

Despite the fact that this blog IS (mostly) about the tools, the whole concept and ideals behind social media are not. It’s about better communication because people are now able to connect, grow, learn on their own, at a faster pace than ever before. And businesses need to adapt. Those who’ve grown accustomed to ‘old’ marketing often dismiss terms like social media, user-generated content etc as a passing fad, or just another tool for the marketing toolkit, but it’s really so much more. Personally I’ve never been a fan of “interruption marketing” or broadcast media, simply because as a consumer, I hate tv commercialsand the fact that over 50% of my magazine is ads and especially those ugly flashing banners on site, they’re all in my way and wasting my valuable time. However, I love when a brand engages me with a fun flash game, or sends me emails with exclusive offers I can pass along, or even follows me on twitter and participates in my (sometimes) silly conversations. I really love it. And while some believe the old marketing is a necessary evil, I don’t. I’m done with it, before I ever really got started…

I started my career as a PR girl working in the email marketing biz. Like marketing, PR often gets a bad wrap, but for different reasons. I was always taught the key to PR was respecting your audiences and giving them exactly what they want in order to acheive your goals and objectives and that honesty, ethical behavior and transparency are absolutely essential. It makes perfect sense to me, and I saw it as very relatable to email marketing, which is probably why it was so easy for me to understand, embrace and tell others about. (BTW I still blog about email marketing, over at Tamara Gielen’s Be Relevant! Blog)

2. Sadly, though the book was written nearly 10 years ago (eons in Internet years…) So many companies still don’t get it.

By “it” I mean the fact that “mass marketing” is no longer effective, that employees are a company’s greatest asset and that open, honest and personal dialogue between a company and its customers is the new key to success (these are the points Cluetrain Manifesto is really driving home). I’m only now realizing the reason I get all this social media/online stuff is that as a teenager I was secretly a big geek–on newsgroups, IRC, early bulletin boards, etc. I loved that I was able to learn and get to know people potentially on the other side of the world. I’m super curious by nature and the Internet has always been my portal to ‘the rest of the world’ outside the suburb I grew up in. Now though the tools have evolved and changed greatly, although Facebook and MySpace and the likes have brought these things into the mainstream, really it’s all the same. In fact, in 1999 I joined a local nightlife website which became my obsession for years, it was membership driven, had bulletin boards, the ability to ‘friend’ other users, share photos and toggle event attendance… It *was* a social network, and it was a huge part of me, before I even knew what the term social network was!

Ok, wait, back to my main point here. The point about companies getting “it” has been proven 100 times over. Take Google for example - have you ever seen a Google TV ad? What about banner ads? How did YOU here about Google?(My mom actually told me about it!) What about its slogan ‘don’t be evil’ and have you taken a peek at the Googleplex lately? It’s pretty obvious Google has evolved into the type of company that embraces new ideals brought on by the communications shift, and I don’t have to tell you it’s working for them. Consequently, not only is Google bringing in bazillions of dollars ever quarter, it’s got hundreds (probably thousands, actually) of brand evangelists walking around–employees that is…Who doesn’t love working with those who absolutely love their jobs?

I haven’t posted in a while, so please excuse my wacky tangents. My time for blogging is tighter than ever, and the hardest part is finding inspiration for writing (I could write for hours on end, so long as I’m inspired)… If you have any great topics, ideas, or suggestions, drop me a line at kelly(at)web2dotwhat.com or, of course, comments are always open!